Privacy Policy

Last updated: April 2026

1. Information We Collect

We collect information you provide when signing up for our service, including your name, business name, email address, phone number, and business address. We also collect phone numbers of callers who contact your business through our system.

2. How We Use Your Information

We use collected information to provide and improve our services, send automated SMS messages on your behalf, process payments, and communicate with you about your account. We do not sell your personal information to third parties.

3. SMS Data

Phone numbers collected through our missed call text back system are used solely to deliver automated responses to callers on behalf of our clients. This data is not shared with affiliates or third parties. Consent is not a condition of purchase. Message frequency varies. Message and data rates may apply. Text STOP to unsubscribe. Text HELP for help.

4. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information with service providers who assist in operating our platform, subject to confidentiality agreements. We may disclose information when required by law.

5. Data Security

We implement industry-standard security measures to protect your information. However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your data.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide services. You may request deletion of your data by contacting us.

7. Your Rights

You have the right to access, correct, or delete your personal information. To exercise these rights, contact us at the information below.

8. Cookies

Our website may use cookies to improve your browsing experience. You can disable cookies in your browser settings, though this may affect site functionality.

9. Changes to This Policy

We may update this privacy policy periodically. We will notify you of significant changes via email or a notice on our website.

10. Contact

For questions about this privacy policy, contact us at lostleadback@gmail.com or call (505) 980-6300.

Lost Lead Back · Albuquerque, NM